MeL Delivery Service Issues

MeL Delivery Service Issues

Use this form to communicate MeL Delivery service issues. Copies of this report will be sent to ProMed, Inc. Customer Service and to Sue Alt at MCLS. Please include as much information as possible. If this form does not address your needs, email Sue Alt explaining the situation.

 
Contact Information
* All fields required
 
  Date Submitted:
  Library Name:*
  MeL Delivery Code:*
  City*
  Contact Name:*
  Email Address:*

Please select one Service Issue and provide details
 
Damaged Materials

Lost/Missing Materials
Non-Delivery (Missed delivery stops, please include dates)

Closing Information (Include dates of closing and reopening)

Miscellaneous (Anything needing attention, outstanding performance, etc.)

  Additional Information:

Please verify all information before submitting this form.


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